Viktoriia Badikova
Seattle,WA
Summary
Energetically excelled at Jimmy D's Bar and Grill, mastering both customer service excellence and safe food handling, ensuring a seamless dining experience. Skilled in order management and multitasking, I significantly contributed to efficient operations, achieving high customer satisfaction. My strong work ethic and ability to train new staff underscore my commitment to performance improvement and team collaboration.
Overview
1
1
year of professional experience
Work History
Server
Jimmy D's Bar and Grill
Bremerton, WA
08.2023 - 09.2024
- Upheld high standards of sanitation in accordance with health department regulations.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Cleaned tables and chairs to prepare dining area for next customers.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Took orders from customers accurately and in a timely manner.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Provided exceptional service to high volume of daily customers.
- Greeted guests and provided menus.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Provided excellent customer service to ensure satisfaction.
- Trained new employees to perform duties.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
Education
Bachelor of Science - Microbiology
University of Washington
Seattle, WA01-2028
High School Diploma -
South Kitsap High School
Port Orchard, WA06-2024
Skills
- Order management
- Beverage preparation
- Customer service
- Safe food handling
- Performance improvement
- Strong work ethic
- Multitasking and organization
- Order accuracy
Languages
Ukrainian
Native/ Bilingual
Russian
Native/ Bilingual
English
Professional
Timeline
Server
Jimmy D's Bar and Grill
08.2023 - 09.2024
Bachelor of Science - Microbiology
University of Washington
High School Diploma -
South Kitsap High School
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