Harley Terry
Oneida,Tennessee
Summary
Detail-oriented medical professional experienced in providing medical administrative and clinical support in a busy medical office. Proficient in EMR and other medical software, with strong knowledge of medical terminology and HIPAA regulations. Dedicated to providing an efficient and accurate healthcare experience. Reliable candidate with extensive experience providing excellent patient care. Skilled in patient intake, data entry, and clinical procedures. Possesses excellent communication and problem-solving skills, with a commitment to providing quality healthcare services. Reliable healthcare professional offers experience administering medications, collecting and processing lab specimens, scheduling appointments and updating patient records. Proven ability to remain organized and work closely with physicians and nurses in a fast-paced environment. Committed to providing outstanding patient care and support to ensure patient satisfaction. Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Medical Assistant
Circle of Life Obstetrics and Family Practice
Oneida, Tennessee
05.2013 - Current
- Triaged patients and performed vital checks for patient flow facilitation
- Documented medical data in patient charts, facilitating accurate records
- Supported physicians in examinations, procedures, and diagnostic tests
- Monitored supply inventory for low stock and worked with staff to reorder
- Scheduled appointments and maintained patient records
- Obtained patient medical histories for inclusion in records
- Prioritized patient needs identified through phone, electronic, and walk-in communication to comply with established guidelines
- Cleaned treatment rooms and medical instruments, complying with infection control standards
- Educated patients about their conditions and treatments
- Performed patient intake and assisted in patient care procedures
- Conducted pre-authorizations and referrals to meet third-party insurer requirements
- Assisted physicians and nursing personnel with injections, phlebotomy, and other patient care procedures
- Performed general office duties, such as answering telephones, taking dictation, and completing insurance forms
Medical Coder
NRG (National Reimbursement Group)
Huntsville, Tennessee
12.2012 - 03.2013
- Queried provider regarding missing, unclear, or conflicting health record documentation using approved templates
- Prepared and submitted claims to insurance companies and governmental agencies
- Worked in high-volume medical coding and collections environment to maintain exceptional standards of excellence
- Helped review insurance denials related to diagnosis issue
- Evaluated documentation to complete diagnosis coding and meet specificity requirements, supporting clinical indicators
- Posted medical insurance billings
- Transcribed medical reports
CNA
Quality Home Health
Oneida, Tennessee
05.2011 - 05.2012
- Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information
- Measured patient vital signs, recording body temperature, blood pressure, and heart rate
- Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks
- Stocked patient rooms and supply areas to meet patient care needs
- Developed trusting relationships and provided emotional support to patients and families
- Participated in educational activities to stay up-to-date with best practices in nursing
- Utilized PPE appropriately and followed patient safety and infection control guidelines
- Monitored pain and provided comfort measures, reporting abnormalities to nursing staff
- Completed daily documentation and charts regarding patient care and input reports into practice databases
- Established special connections with patients through empathy and relationship-building techniques
Crew Member
McDonald's
Oneida, Tennessee
04.2010 - 02.2012
- Handled customer complaints in a professional and courteous manner
- Followed all safety and security procedures to reduce risks
- Placed orders into POS systems and handled cash and credit transactions
- Provided customer feedback to management
- Trained new employees regarding company policies and food preparation procedures
- Maintained knowledge of store menus to advertise promotions and limited-time offers
- Memorized food and drink recipes to prepare orders with speed and accuracy
- Requested and recorded customer orders, and computed bills using cash registers, multi counting machines, or pencil, and paper
Education
CCMA - Medical Assisting
NHA
Medical Coding And Billing - Medical Assistant
TCAT
Huntsville, Tennessee05.2012
Skills
- Human Anatomy and Physiology
- Account Management
- Direct Patient Care
- Completing Insurance Forms
- EMR Systems
- Medical Billing and Coding
- Medical Terminology
- Phlebotomy
- Vaccine for Children Program
- Obstetric and Post Partum Care
- NST’s
- Prior Authorizations
References
- Erika Lynch, Manager, (423) 319-6829, erikalynch10@gmail.com
- Katie Stoneciper, Supervisor, (423) 223-2536, katie.stonecipher87@gmail.com
- Kristy Terry, Office Manager, (423) 215-3173, Kristyd_terry@yahoo.com
Certification
CCMA
Timeline
Medical Assistant
Circle of Life Obstetrics and Family Practice
05.2013 - Current
Medical Coder
NRG (National Reimbursement Group)
12.2012 - 03.2013
CNA
Quality Home Health
05.2011 - 05.2012
Crew Member
McDonald's
04.2010 - 02.2012
CCMA - Medical Assisting
NHA
Medical Coding And Billing - Medical Assistant
TCAT