Summary
Overview
Work History
Education
Skills
Timeline
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Harmani Perez

121 Avery St ,NY

Summary

Dynamic sales associate with proven expertise at Finish Line, excelling in customer service and relationship building. Recognized for enhancing customer experiences and achieving sales goals through effective teamwork and problem-solving. Skilled in money handling and maintaining high standards of store presentation, contributing to increased customer loyalty and satisfaction.

Overview

6
6
years of professional experience

Work History

Sales Associate

Finish Line
Rochester, NY
06.2022 - Current
  • Assisted customers with product selection and provided exceptional service to enhance shopping experience.
  • Maintained knowledge of current promotions and sales to effectively communicate offerings to customers.
  • Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.
  • Collaborated with team members to achieve sales goals through effective product merchandising and displays.
  • Resolved customer inquiries and complaints, fostering positive relationships and enhancing customer loyalty.
  • Organized inventory on the sales floor, ensuring optimal stock levels and presentation standards were met.
  • Contributed to maintaining store cleanliness and organization, supporting overall operational efficiency.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Cleaning Supervisor

Timeless Cleaning Services
Rochester, NY
01.2020 - Current
  • Assisted in maintaining cleanliness and organization of facilities.
  • Learned to operate cleaning equipment and tools safely.
  • Followed safety protocols and procedures to ensure workplace safety.
  • Collaborated with team members to complete daily cleaning tasks efficiently.
  • Supported inventory management by reporting supply needs to supervisors.
  • Participated in training sessions for new cleaning techniques and products.
  • Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
  • Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.

Education

High School Diploma - Health Dimensions

Caledonia Mumford High School
Caledonia, NY
06.2019

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Goal oriented
  • Exceptional customer service
  • Relationship building
  • Outgoing personality
  • Money handling
  • Verbal/written communication
  • Client service
  • Sales expertise
  • Complex Problem-solving

Timeline

Sales Associate

Finish Line
06.2022 - Current

Cleaning Supervisor

Timeless Cleaning Services
01.2020 - Current

High School Diploma - Health Dimensions

Caledonia Mumford High School