Harmiben Patel
QUEENS,NY
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to the company's growth.
Overview
2
2
years of post-secondary education
2
2
years of professional experience
Work History
Receptionist
Whitestone physical therapy
Whitestone, New York
01.2025 - Current
- Greeted patients warmly and assisted with check-in procedures.
- Scheduled appointments efficiently using clinic management software.
- Coordinated with therapists to streamline patient flow and appointment scheduling.
- Maintained patient records, ensuring accuracy and confidentiality standards.
- Assisted in processing insurance claims and verifying patient coverage.
- Provided information about services, helping patients understand treatment options.
- Managed phone calls, directing inquiries to appropriate staff members.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Recorded client information in the system to maintain up-to-date accounts and records.
- Provided administrative support to staff members by typing letters, filing documents, and scanning and copying documents.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Maintained an organized filing system of confidential client information in accordance with company policy.
Education
Associates of Health Science - Pre Med
Queensborough Community College
Oakland Gardens, NY 06.2024 - 09.2026
Skills
- Appointment scheduling
- Medical billing
- Records management
- Patient care
- Office administration
- Customer service
- Information protection
- Problem solving
- Team collaboration
- Communication skills
- Relay hearing-impaired calls
Affiliations
- President of Indian club
Timeline
Receptionist
Whitestone physical therapy
01.2025 - Current
Associates of Health Science - Pre Med
Queensborough Community College
06.2024 - 09.2026