Harmony Ambriz
Highland,CA
Summary
Proven to excel in customer service and cash handling, I significantly enhanced customer satisfaction and transaction efficiency at Bakers Drive Thru. Adept at POS systems and known for exceptional work ethic, my versatility and problem-solving skills consistently improved store operations. My reliability and proactive approach in team collaboration underline my commitment to excellence.
Overview
1
1
year of professional experience
Work History
Cashier
Bakers Drive Thru
27352 Base Line St, Highland, CA 92346
01.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
Bachelor of Arts For Teaching - Education of Individuals in Elementary
University of Redlands
Redlands, CA06.2028
High School Diploma -
San Gorgonio High School
San Bernardino, CA05.2024
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Cleaning and sanitizing
- Reliability and punctuality
- Cash Register Operation
- Written and verbal communication
- Organizational abilities
- Order Taking
- Basic Math Competence
- POS system operations
- Staff Training
Languages
Spanish
Native or Bilingual
ASL
Elementary
Timeline
Cashier
Bakers Drive Thru
01.2023 - Current
Bachelor of Arts For Teaching - Education of Individuals in Elementary
University of Redlands
High School Diploma -
San Gorgonio High School