Harmony Garcia
Albuquerque,NM
Summary
Adept at multitasking and prioritizing, I currently work at Bernalillo County Housing Authority there I enhance tenant application processes and improving service delivery. My background in emergency dispatch and retail management at Sephora and Lowe's showcases my exceptional communication skills and attention to detail.
Overview
7
7
years of professional experience
Work History
Administrative Assistant II
Bernalillo County Housing Authority
Albuquerque, NM
06.2024 - Current
- Reviewing and processing tenant applications, determining eligibility based on income and household size, and maintaining waiting lists
- Answering phone calls, greeting visitors, addressing tenant concerns, providing information about housing programs and policies, and resolving basic issues
- Keeping inventory of vouchers and accepting payments for Bernalillo public housing units.
Sales Associate
Sephora
Albuquerque, NM
01.2023 - 12.2024
- Provided customer service to clients, including answering questions and resolving issues.
- Greeted customers and provided exceptional customer service.
- Processed transactions using a point-of-sale system.
Dispatcher I
Santa Fe County Sheriff's Office
Santa Fe, NM
01.2021 - 12.2023
- Received and dispatched calls for emergency services.
- Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
- Reviewed and verified warrant records to ensure accuracy of information.
- Maintained an organized filing system for all active and inactive warrant records.
Lowes
Paint Department Supervisor
Santa Fe, NM
01.2018 - 02.2021
- Assisted customers with selecting the right paint, supplies and tools for their projects.
- Mixed custom colors to match customer needs using a computerized color matching system.
- Supervised the daily operations of the paint department, ensuring compliance with company policies and procedures.
Education
Associate of Applied Science - Criminology
CNM
Albuquerque, NM01-2025
Skills
- Customer service skills
- Record-keeping
- Multitasking and Prioritizing
- Time Management
- Customer service skills
- Excellent written and verbal communication skills
- Great attention to detail
- Team player with positive attitude
Timeline
Administrative Assistant II
Bernalillo County Housing Authority
06.2024 - Current
Sales Associate
Sephora
01.2023 - 12.2024
Dispatcher I
Santa Fe County Sheriff's Office
01.2021 - 12.2023
Lowes
Paint Department Supervisor
01.2018 - 02.2021
Associate of Applied Science - Criminology
CNM
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