Summary
Overview
Work History
Education
Skills
Timeline
Generic

Harmony Gardner

Charlotte,NC

Summary

Adept at transforming client visions into reality, I leveraged my cosmetology expertise and exceptional customer service at Great Clips to build a loyal clientele and significantly enhance salon revenue. My collaborative spirit and conflict resolution skills, honed across diverse roles, including a meticulous stint as a Dental Lab Technician, underscore my ability to thrive in dynamic environments.

Overview

3
3
years of professional experience

Work History

Hairstylist

Great Clips
Charlotte, NC
06.2023 - Current
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
  • Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
  • Educated customers on products to maximize benefits.
  • Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
  • Increased salon revenue by upselling products and additional treatments during appointments.
  • Resolved guest complaints about service or style.
  • Counted and documented opening and closing cash amounts daily.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.

Dental Lab Technician

Drake Precision Laboratory
Charlotte,NC
01.2023 - 05.2023
  • Reduced turnaround time for dental appliances through effective time management and organization skills.
  • Collaborated with dentists to create accurate and customized dental restorations for patients.
  • Maintained a clean and organized laboratory workspace to uphold safety regulations and promote productivity.
  • Completed detailed models of patients' mouths to create accurate devices.
  • Read prescriptions and specifications and examined models and impressions in order to determine design of dental products to be constructed.

Volunteer Center Associate

Manna Food Bank
Asheville, NC
04.2022 - 10.2022

Operated forklift.

Operated scanner in warehouse, organizing pallets and shelves.

Supervised 30 volunteers, explained volunteer projects and assisted with supplying necessary materials.

Completed data entry, bill of sales, and logged donations.

Maintained cleanliness and organization of warehouse.

Education

Associate Of Applied Arts - Business Administration

Central Piedmont Community College
Charlotte, NC

Vocational - Cosmetology

Wake Technical Community College
Raleigh, NC
05.2017

Vocational - Dental Lab Technician Apprenticeship

Department of Labor
Raleigh, NC
08.2015

High School Diploma -

Asheville High School
Asheville, NC
06.2007

Skills

  • Quick learner
  • Client consultation
  • Appointment scheduling
  • Hair styling techniques
  • Detail-orientated
  • Customer consultation
  • Highly motivated self-starter
  • State licensed cosmetologist
  • Men and women haircuts
  • Cosmetology
  • Conflict resolution skills
  • Outstanding customer service

Timeline

Hairstylist

Great Clips
06.2023 - Current

Dental Lab Technician

Drake Precision Laboratory
01.2023 - 05.2023

Volunteer Center Associate

Manna Food Bank
04.2022 - 10.2022

Associate Of Applied Arts - Business Administration

Central Piedmont Community College

Vocational - Cosmetology

Wake Technical Community College

Vocational - Dental Lab Technician Apprenticeship

Department of Labor

High School Diploma -

Asheville High School