Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Harmony Puente

San Antonio,TX

Summary

Dynamic and dedicated professional with extensive experience in customer service at James Avery Artisan Jewelry. Proven track record in cash handling and issue resolution, consistently achieving high accuracy in transactions. Known for building strong customer relationships and demonstrating reliability and punctuality, contributing to repeat business and exceptional service.

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Overview

5
5
years of professional experience

Work History

Cashier

James Avery Artisan Jewelry
07.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Cashier

Bill Miller BBQ
04.2022 - 08.2024
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.

Construction Hand

G.C.P Construction
01.2021 - 01.2023
  • Provided valuable input during pre-construction meetings to identify potential challenges or opportunities for improvement.
  • Contributed to cost savings initiatives through diligent monitoring of inventory levels and efficient use of resources.
  • Promoted environmental responsibility by participating in sustainable building practices whenever possible.
  • Enhanced overall project quality by conducting regular maintenance on tools and equipment, ensuring optimal performance at all times.
  • Helped with roofing, painting, plumbing and demolishing needs

Education

Undergrad - Generic Nursing

St. Phillips College
San Antonio, TX
06-2028

High School Diploma

Memorial High School
San Antonio, TX
06-2024

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Time management skills
  • Cleaning and sanitizing
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Customer relations
  • Cash register operation
  • Written and verbal communication
  • Order taking
  • Professionalism and courtesy
  • Payment processing
  • Product knowledge
  • Refunds and exchanges
  • Issue resolution
  • Merchandise restocking

Languages

English
Full Professional

Timeline

Cashier

James Avery Artisan Jewelry
07.2024 - Current

Cashier

Bill Miller BBQ
04.2022 - 08.2024

Construction Hand

G.C.P Construction
01.2021 - 01.2023

Undergrad - Generic Nursing

St. Phillips College

High School Diploma

Memorial High School

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