Harold McNeill
North Las Vegas,NV
Summary
Dynamic Sales Consultant with a proven track record at Towbin Dodge, excelling in customer relationship building and CRM proficiency. Leveraged consultative sales to exceed client expectations, enhancing Fisker Inc.'s operational efficiency through meticulous data management. Expert in lead generation and customer service, consistently driving satisfaction and productivity.
Overview
14
14
years of professional experience
Work History
Sales Consultant
Towbin Dodge
Henderson, NV
05.2024 - Current
- Provide sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Demonstrated vehicles and features, and conduct test drives.
- Responded to customer enquiries via telephone and email.
- Prepared purchased vehicles and completed final delivery checks.
- Completed registration paperwork and sales documentation.
- Utilized CRM software to manage client information efficiently, streamlining the sales process from initial contact to final sale.
- Negotiated vehicle prices and secure financing for customers.
Vehicle Admin Coordinator
Fisker Inc.
Las Vegas, NV
11.2022 - 04.2024
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Kept high average of performance evaluations.
- Delivered exceptional customer service, addressing concerns and answering questions promptly to facilitate informed decisions.
- Utilized CRM software to manage client information efficiently, streamlining the sales process from initial contact to final sale.
- Participated in ongoing training programs for professional development and staying current on automotive advancements
- Answered telephone and email inquiries from potential customers.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
Damage Control Petty Officer
United States NAVY
San Diego, CA
12.2010 - 08.2014
- Increased operational readiness, coordinating repair efforts during emergency situations.
- Developed critical-thinking skills among team members by emphasizing analytical problem-solving approaches during drills and exercises.
- Demonstrated leadership in high-pressure situations, directing damage control teams to success in various tasks.
- Enhanced safety measures by conducting regular inspections and maintenance of firefighting equipment.
- Mitigated potential fire hazards by enforcing strict adherence to safety regulations on board the vessel.
Education
Graduate Certificate - Business Management
American Career College
CA05.2016
Associate Of Arts - Film Production
Los Angeles Film School
Los Angeles, CA12.2014
Skills
- Time Management
- Customer Relationship Management
- CRM proficiency
- Product and service knowledge
- Closing Techniques
- Community Networking
- Online Marketing
- Consultative Sales
- Lead Generation
- Cold-calling
- Demonstrations
- Customer Relationship Building
- Customer Service
- Sales consultation
Timeline
Sales Consultant
Towbin Dodge
05.2024 - Current
Vehicle Admin Coordinator
Fisker Inc.
11.2022 - 04.2024
Damage Control Petty Officer
United States NAVY
12.2010 - 08.2014
Graduate Certificate - Business Management
American Career College
Associate Of Arts - Film Production
Los Angeles Film School