Summary
Overview
Work History
Education
Skills
Timeline
Generic

Harpreet Kaur

Marysville

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

5
5
years of professional experience

Work History

Truck Dispatcher

H&S TRANSPORT LLC
03.2021 - Current
  • Provided ongoing support to drivers during shifts, addressing any issues or concerns promptly and professionally.
  • Built strong relationships with clients through effective communication and problem-solving skills, contributing to increased business opportunities.
  • Negotiated rates with carriers for cost-effective shipping options without sacrificing quality or timeliness of deliveries.
  • Answered phone calls and responded to customer emails.
  • Facilitated communications between customers and field personnel to answer questions or resolve concerns.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Office Assistant

Everett Community College
09.2020 - 04.2022
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Supported onboarding process for new hires, enhancing their integration into team with comprehensive orientation sessions.

Education

Associate of Arts - AA

Everett Community College
Everett, WA
06-2021

High School Diploma -

Everett Community College
Everett, WA
06-2018

Skills

  • Strong communication skills
  • Stress tolerance
  • Regulatory compliance
  • Customer service
  • Problem-solving skills
  • Team leadership

Timeline

Truck Dispatcher

H&S TRANSPORT LLC
03.2021 - Current

Office Assistant

Everett Community College
09.2020 - 04.2022

Associate of Arts - AA

Everett Community College

High School Diploma -

Everett Community College

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Harpreet Kaur