Harriette Guity
Newark,NJ
Summary
Professional with significant experience in medical office environments, prepared for this role. Proven track record in managing patient records, scheduling appointments, and ensuring efficient office operations. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in medical terminology, electronic health records, and patient communication, valued for reliability and flexibility.
Overview
12
12
years of professional experience
Work History
Medical Office Assistant
University Hospital
Newark, NJ
07.2024 - Current
- Welcomed patients and visitors promptly and courteously, providing clear explanations of clinic procedures.
- Accurately schedules/cancels/confirms patients’ appointments according to the criteria of the department.
- Answers phone calls, takes accurate messages, and refers caller or message to appropriate party.
- Assists with billing procedures and forms, assists in the preparation of documents and forms sent to/received from referring
physician directed.
Application Specialist - Remote
Premier Disability Services
09.2022 - 07.2023
- Assisted clients in obtaining Social Security Benefits via telephone by completing online application for them.
- Asked series of personal questions to obtain necessary information about claimant disability & qualifications of disability benefits.
- Utilized customer service software to manage interactions, adhere to schedule, and breaks.
- Participated in 2 - 3 team meetings and trainings to stay informed and improve acquired skills.
Patient Accounts Representative - Remote
RWJBarnabas Health
06.2020 - 09.2021
- Allocated no fault /work comp patients from ER visits.
- Updated insurance information on patient medical accounts.
- Made outbound calls to aging accounts.
- Communicated with third party payers by telephone or online for insurance verification.
Patient Service Representative
Rutgers Dental School of Medicine, Orthodontics Dept
09.2018 - 09.2019
- Facilitated patient scheduling and appointment management to enhance clinic efficiency.
- Coordinated insurance verification processes, ensuring accurate patient billing and coverage details.
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Filed and maintained patient records in accordance with HIPAA regulations.
Patient Service Rep – Brooklyn, NY
BMS Family Health Center, Pediatric Dept
Brooklyn, NY
03.2014 - 08.2018
- Updated and verified patient information at every visit.
- Managed account and patient records according to HIPAA confidentiality standards.
- Worked closely with insurance companies, identifying, verifying, and applying insurance coverage for patients.
- Assisted in registration, check outs, referrals, and scheduling process.
Education
A.S. Degree - Business Administration
Morrisville State College
Morrisville, NY05-2006
Skills
- Bilingual in Spanish
- HIPAA Compliance
- Medical terminology
- Data entry
- HIPAA regulations
- Multitasking and organization
Languages
Spanish
Native or Bilingual
Timeline
Medical Office Assistant
University Hospital
07.2024 - Current
Application Specialist - Remote
Premier Disability Services
09.2022 - 07.2023
Patient Accounts Representative - Remote
RWJBarnabas Health
06.2020 - 09.2021
Patient Service Representative
Rutgers Dental School of Medicine, Orthodontics Dept
09.2018 - 09.2019
Patient Service Rep – Brooklyn, NY
BMS Family Health Center, Pediatric Dept
03.2014 - 08.2018
A.S. Degree - Business Administration
Morrisville State College