Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
12
12
years of professional experience
Work History
Delivery Driver
Amazon
09.2021 - Current
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Kitchen Manager
Ladybird Beer Garden
11.2022 - 03.2024
Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Checked and tested foods to verify quality and temperature.
Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
Implemented innovative menu items that reflected current culinary trends, increasing both customer interest and repeat business.
Collaborated with management to develop strategies for increasing restaurant profitability.
Kitchen Shift Lead
Wing Daddy's
02.2013 - 04.2020
Evaluated staff performance regularly, identifying opportunities for professional growth and providing support as needed through coaching or additional training resources.
Trained new employees on kitchen policies, procedures, and equipment usage, promoting a collaborative work environment.
Increased customer satisfaction with timely meal preparation and consistent quality control measures.
Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Skills
Customer service
Teamwork and collaboration
Time management
Dependable and reliable
Quality assurance
Documentation and reporting
Inventory management
Attention to detail
Process improvement
Awards
Positive Feedback Award
Received for providing exceptional customer service and consistent delivery's
Mileage Achievement
Received for reaching multiple milestones and dedication