Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Account Manager, Inside Sales
California Marketing Group
San Francisco, CA
04.2024 - Current
Prepared proposals for new business opportunities based on client requirements.
Reviewed competitors' offerings, pricing structures, and marketing tactics.
Used change methodologies to increase sales and led projects for increased productivity.
Managed both large and small accounts in various fields such as medical, dental, and veterinary. Acted as a sales representative when clients needed service changes.
Licensed Health Insurance Agent
Kaiser Permanente
San Francisco, CA
08.2023 - 02.2024
Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options
Educated prospective clients on the benefits of various health insurance options, effectively matching them with suitable plans that met their unique needs
Performed needs analysis to obtain information required to make appropriate health insurance product recommendations
Assisted clients in understanding complex insurance policies, ensuring they made informed decisions when selecting coverage options
Life Insurance Broker
Equis Financial
Houston, TX
03.2023 - 08.2023
Developed strong relationships with underwriters, ensuring favorable terms for clients and efficient processing of applications
Collaborated with financial planners to create comprehensive strategies that included life insurance as an essential component for clients' financial security
Implemented time-saving organizational systems for managing client files and tracking policy renewals, increasing efficiency in daily operations
Collaborated with estate planning attorneys and accountants to develop custom-tailored solutions that addressed clients' unique legacy-planning objectives
Increased client satisfaction by providing personalized insurance solutions tailored to individual needs
Screen Printer
Just Ink Tees
Jamestown , OH
04.2020 - 03.2022
Assisted in the training of new staff on screen printing techniques and machinery.
Developed new techniques to improve efficiency and productivity of workflow processes.
Recorded details of each job including quantity produced, material used.
Assisted in the setup of screen printing presses for various projects.
Verified accuracy of artwork before printing began by comparing it against original design file.
Assisted in developing processes for mixing colors and maintaining consistency between batches.