Motivated student working toward a bachelors in Finance. Possess experience in Managing and Communication. Proven success working within fast-paced, collaborative settings.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Fairfield Inn And Suites Marriott
2023.05 - Current
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Scheduled, coordinated and confirmed appointments and meetings.
Collected room deposits, fees, and payments.
Entered and updated sensitive customer information during check-ins and room changes.
Trained new team members on company procedures, customer service and issue resolution.
Manager
Deep Petroleum Inc.
2018.07 - Current
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Onboarded new employees with training and new hire documentation.
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Controlled costs to keep business operating within budget and increase profits.
Approved regular payroll submissions for employees.
Store Manager
Deep Petroleum Inc.
2018.07 - Current
Managed inventory control, cash control, and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Completed point of sale opening and closing procedures.
Rotated merchandise and displays to feature new products and promotions.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Assisted with hiring, training and mentoring new staff members.
Approved regular payroll submissions for employees.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Education
Bachelor of Science - Finance
Indiana University - Purdue University Indianapolis
Front Desk Agent-Front Office Mgr-General Mgr at Fairfield Inn And Suites MarriottFront Desk Agent-Front Office Mgr-General Mgr at Fairfield Inn And Suites Marriott