Harsimardeep Kaur
East Meadow,NY
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Walgreens
05.2023 - Current
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Collaborated with team members to develop best practices for consistent customer service.
Office Manager
Public Health Care & Neutraceuticals
10.2020 - 03.2022
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Managed vendor relationships.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Education
BBA - Business Administration And Management
Panjab University
Chandigarh, India10.2020
Diploma in Software App And Data Processing - Computer And Information Sciences
National Institute of Computer Technology
Chandigarh, India01.2021
Skills
- Scheduling
- Complaint Resolution
- Product Knowledge
- Data Entry
- Data Collection
- Computer Proficiency
- Active Listening
- Problem-Solving Abilities
- Microsoft Excel
- Microsoft Office Suite
- Prioritization
- Positive Attitude
- Team Work
- Oral Communication
- Front Office Operations
- Microsoft Power Point
- Call Management
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual
Timeline
Customer Service Representative
Walgreens
05.2023 - Current
Office Manager
Public Health Care & Neutraceuticals
10.2020 - 03.2022
BBA - Business Administration And Management
Panjab University
Diploma in Software App And Data Processing - Computer And Information Sciences
National Institute of Computer Technology
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