Haruka Horn
Humble,TX
Summary
Results-driven Assistant Manager with expertise in scheduling coordination, inventory management, and customer service. Proven ability to enhance operational efficiency and ensure timely deliveries and positive customer experiences.
Overview
2
2
Languages
2
2
years of post-secondary education
12
12
years of professional experience
Work History
Assistant Manager
Yamato Transport
Houston, Texas
10.2014 - Current
- Coordinated scheduling and staffing to align with operational needs.
- Managed daily operations and logistics to ensure timely package delivery.
- Managed customer service inquiries and complaints in a timely manner.
- Trained new employees on company policies and procedures to enhance onboarding.
- Monitored employee attendance records, timekeeping, and payroll information.
- Developed a system for tracking inventory and ordering supplies.
- Reported monthly profit figures to branch manager for review.
- Invoice to customer
Education
Associate Degree - Graphic Design
Iowa Western Community College
Council Bluffs, IA 07.2008 - 07.2010
Skills
- Scheduling coordination
- Inventory management
- Operational logistics and moving
- Customer service
- Payroll administration
- Staff training
- Data analysis
- Excel and Word
- Forklift operator
- Cargowise
Languages
Japanese
Native/ Bilingual
English
Professional
Reference
Ms.Lujie Zhao :
Lujie.zhao@us.yusen-logistics.com
Timeline
Assistant Manager
Yamato Transport
10.2014 - Current
Associate Degree - Graphic Design
Iowa Western Community College
07.2008 - 07.2010