Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Total Loss Adjuster
Allstate
03.2023 - Current
Calculated benefit payments.
Approved payment of claims within certain monetary limit.
Identified suspicious claims, escalating issues to supervisor for further investigation and analysis.
Assessed complex claims and accurately determined value of damages.
Auto Collision Estimator
Vine Auto Body
02.2021 - 03.2023
Documented damage with photographs and detailed written descriptions.
Inspected vehicles to evaluate necessary repairs and determine extent of damage.
Provided quotes on repairs with great accuracy, taking insurance, type of car and extent of damage into consideration.
Liaised between car owners and insurance agencies about auto damage and insurance claims.
Pool Manager
City Of Glendale
06.2020 - 05.2021
Maintained filtration system and other aquatic systems within facility to support proper operations.
Planned, coordinated and promoted aquatics programs to optimize water safety.
Oversaw and managed lifeguard staff by monitoring attendance and performance.
Hired, trained and evaluated team members to meet departmental standards and goals.
Restored customer loyalty by resolving complaints with workers, activities or services rendered.
Lifeguard
City Of Glendale, CA
04.2015 - 03.2020
Monitored safety of guests in and around swimming pool.
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Attentively monitored swimmers to identify distress.
Education
Platinum Certificate - Auto Physical Damage Appraiser
I-CAR
01.2023
Associate of Arts - Psychology
Glendale Community College
Glendale, CA
06.2018
High School Diploma -
Glendale High School
Glendale, CA
06.2015
Skills
Product Management
Quality Assurance
Customer Feedback
Customer Retention
Work Management
Critical Thinking
Languages
Armenian
Native or Bilingual
Timeline
Total Loss Adjuster
Allstate
03.2023 - Current
Auto Collision Estimator
Vine Auto Body
02.2021 - 03.2023
Pool Manager
City Of Glendale
06.2020 - 05.2021
Lifeguard
City Of Glendale, CA
04.2015 - 03.2020
Platinum Certificate - Auto Physical Damage Appraiser