Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hasan Alty

San Diego,California

Summary

I’m a dependable and hardworking person with experience in software development, technical troubleshooting, and customer support. Through my work in programming, retail, and roadside assistance, I’ve learned how to stay calm under pressure, solve problems quickly, and communicate well with different types of people. I enjoy working with technology, helping users fix issues, and learning new systems. I’m someone who takes work seriously, pays attention to details, and works well both independently and with a team. Along with my hands-on technical experience, I’m currently completing my Associate of Science in Computer Science at Cuyamaca College, where I’ve earned Dean’s List recognition and maintained a 3.865 GPA.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Help Desk Technician

Formula Auto Lease El Cajon
San Diego, CA
06.2025 - 06.2026
  • Provided technical support for hardware and software issues, ensuring minimal downtime for users.
  • Diagnosed and resolved network connectivity problems, improving overall system performance.
  • Trained junior technicians on troubleshooting procedures and customer service best practices.
  • Provided basic end-user troubleshooting and desktop support.

Junior Software Developer

Numarke
San Diego, California
04.2024 - 06.2025
  • Developed software applications using Java and Python to meet user requirements.
  • Developed automated test scripts using industry-standard tools and frameworks.
  • Troubleshot application issues, diagnosing problems and proposing effective solutions.

Sales Associate

T Mobileretailer
San Diego, California
01.2023 - 03.2024
  • Resolved customer complaints, enhancing satisfaction and loyalty.
  • Assisted customers in locating products, providing information and recommendations.
  • Collaborated with sales team to meet and exceed group targets.

Field Service Technician

Aaa Insurance Agency
Escondido, California
02.2018 - 03.2021
  • Delivered technical support to clients, resolving service issues efficiently.
  • Performed routine inspections of equipment, ensuring reliable operation.
  • Recorded service calls and maintenance activities clearly in reports.

Education

Associate of Science - Computer Science

Cuyamaca College
El Cajon, CA
05-2026

Skills

  • Software development
  • Automated testing
  • Agile methodologies
  • Quality control
  • Analysis and testing
  • Front-end development
  • Code review
  • Database management
  • Technical troubleshooting
  • Software documentation

Certification

  • Full-stack development certificate
  • CPR certificate

Timeline

Help Desk Technician

Formula Auto Lease El Cajon
06.2025 - 06.2026

Junior Software Developer

Numarke
04.2024 - 06.2025

Sales Associate

T Mobileretailer
01.2023 - 03.2024

Field Service Technician

Aaa Insurance Agency
02.2018 - 03.2021

Associate of Science - Computer Science

Cuyamaca College
Hasan Alty