Hasana Boodhoo
Summary
Experienced in providing customer service within a high-volume dining environment, ensuring guest satisfaction through attentive service and effective communication. Responsibilities included performing opening and closing duties, such as setting up the dining area and restocking supplies, which contributed to operational efficiency. As a lead server, engaged in training new employees on hospitality standards and service techniques, fostering a collaborative team atmosphere. Developed extensive menu knowledge, including wine pairing and food preparation, enhancing the overall dining experience for guests.
Overview
5
5
years of professional experience
2019
2019
years of post-secondary education
Work History
Server
Landmark hospitality
Summit
10.2025 - Current
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
Server
Harvest Restaurant Group
Westfield
09.2022 - Current
- As a new experience for me working my way from a hostess to a server
- Curating a wonderful experience for my guest, expanding my wine and food knowledge
- As a lead server, training new employees through steps of hospitality
Server
Carriage house
Millburn
02.2024 - 07.2025
- Provided exceptional service while creating regular guest
- Explained menu items, describing ingredients and cooking methods upon request.
- Implemented feedback from customers to improve service quality and menu offerings.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Coach
Kika stretch studios
Westfield
01.2021 - 03.2023
- Developed personalized coaching programs that enhanced client flexibility and mobility, fostering long-term client retention.
- Led workshops to educate clients on proper stretching techniques, resulting in improved client performance and satisfaction.
- Mentored junior coaches, sharing best practices and training methods, which enhanced team effectiveness and service quality.
Education
Professional Performing Arts High School
Manhattan, NYSkills
- Customer service
- Menu knowledge
- Wine pairing
- Food preparation
- Staff training
- Team collaboration
- Hospitality standards
Timeline
Server
Landmark hospitality
10.2025 - Current
Server
Carriage house
02.2024 - 07.2025
Server
Harvest Restaurant Group
09.2022 - Current
Coach
Kika stretch studios
01.2021 - 03.2023
Professional Performing Arts High School