Haseem Ramees Mohamed
Medagama bibile
Summary
Knowledgeable Cashier with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.
Overview
12
12
years of professional experience
Work History
Cashier
Swim America (Pvt) Ltd.
Colombo, Sri Lanka
01.2024 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to improve workflow efficiency during peak hours.
- Developed strong relationships with regular customers, fostering loyalty and repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Operated POS system and processed an average of 1000+ transactions per shift.
Sales Promoter
Trident Distributors (Pvt) Ltd.
09.2022 - 12.2023
- Coordinated promotional events to increase visibility and drive sales performance across multiple regions.
- Analyzed sales data to assess campaign effectiveness, recommending adjustments for improved outcomes.
- Provided coupons, product samples and informational brochures to customers.
Sales Assistant
Health Guard Pharmacy
09.2020 - 08.2022
- Managed inventory levels, optimizing stock rotation and minimizing product wastage.
- Collaborated with pharmacists to ensure timely medication dispensing and patient safety protocols were followed.
- Processed transactions accurately while maintaining a high level of customer service.
Cashier
Cool Planet (Pvt) Ltd.
08.2017 - 08.2020
- Received payments and issued receipts with accuracy.
- Assisted in restocking shelves and managing inventory when required.
- Ensured customer satisfaction by resolving billing issues promptly.
- Promoted special offers to increase sales.
- Facilitated smoother checkout process, trained new employees on POS systems.
Customer Service officer
Nithyani Enterprises
01.2014 - 09.2014
- I have worked as a Customer Service officer in Nithyani Enterprises - (Jan 2014 to Sep 2014)
Education
G.C.E. (Advanced Level) Examination - Accounting, Business studies, Economics
Km/Al Ashraq (M.M.V) National School
01.2016
G.C.E. (Ordinary Level) Examination - Tamil, Mathematics, Islam, Health Science, Commerce, History, English, Science, Tamil lit
Km/Al Ashraq (M.M.V) National School
01.2013
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Team collaboration
- Money handling
LANGUAGE
English
Sinhala
Tamil
EXTRA CURRICULAR ACTIVITIES
Prefect in Mo/Bakinigahawela m.c.c. Member of the School Health Society. Participated In School Meeladun – Nabi Celebration. Participated In School Tamil Literature Day. Participated In English Camps. Member of the Scout Team. Participated regional Cultural Competition. Participated Speech Competition. Participated Inter District Youth Exchange Competition. Participated Art Competition.
References
- I.M., ISMATH, Managing Director, masterismath@gmail.com, 0777718765, 0712407281, New Nithyani Enterprises, 636/3A Sri Subuthipura Road, Battaramulla
- W. P. I., JAYASEKERA, Managing Director, 0762905035, 0772225174, fourstar production, 30/7 katuawala road, maharagama
Disclaimer
I do hereby certify that the particulars given above are true and accurate to the best of my knowledge.
Timeline
Cashier
Swim America (Pvt) Ltd.
01.2024 - Current
Sales Promoter
Trident Distributors (Pvt) Ltd.
09.2022 - 12.2023
Sales Assistant
Health Guard Pharmacy
09.2020 - 08.2022
Cashier
Cool Planet (Pvt) Ltd.
08.2017 - 08.2020
Customer Service officer
Nithyani Enterprises
01.2014 - 09.2014
G.C.E. (Ordinary Level) Examination - Tamil, Mathematics, Islam, Health Science, Commerce, History, English, Science, Tamil lit
Km/Al Ashraq (M.M.V) National School
G.C.E. (Advanced Level) Examination - Accounting, Business studies, Economics
Km/Al Ashraq (M.M.V) National School