Amira Hassan
Minneapolis,MN
Summary
Resident Assistant with experience in leadership and administrative duties. Committed to helping residents grow and feel empowered. Proficient in professional speaking, problem-solving, event planning and mediation. Positive attitude, excellent behavior, and perfect role model for campus residents.
Overview
6
6
years of professional experience
Work History
Resident Assistant
Presbyterian Homes
Richfield, MN
10.2023 - Current
- Completed routine rounds, checking with residents to meet care needs.
- Supervised and monitored activities of residents in the dormitory to ensure compliance with rules and regulations.
- Aided residents with ambulation or walker, cane and wheelchair use.
- Transported residents to activities and meals.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Welcomed new residents and assisted with community adjustment.
- Improved patient outlook and daily living through compassionate care.
Personal Care Assistant
Twin Home Health Care
Minneapolis, MN
05.2020 - 10.2023
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
- Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
- Accompanied clients to medical appointments and provided transportation services when necessary.
- Reported concerns to nurse supervisor to promote optimal care.
- Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
Sales Associate
Bath & Body Works
Edina, MN
11.2019 - 01.2020
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Assessed customer needs to provide assistance and information on product features.
Barista
Dunkin' Donuts
Bloomington, MN
09.2018 - 04.2019
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Operated cash registers to process customer payments.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Collected payments and provided accurate change.
Sales Associate
Marshalls
Bloomington, MN
04.2018 - 08.2018
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Engaged customers in friendly, professional dialogue to determine needs.
- Handled customer complaints in a professional manner.
- Worked with fellow sales team members to achieve group targets.
Education
Business Management
Rasmussen University
Saint Cloud, MN03-2025
High School Diploma -
Edina Senior High School
Edina, MN06-2020
Skills
- Student Advisory
- Ambulation Assistance
- Patient Management
- Effective Planning
- First-Aid and CPR
- Documentation and Reporting
- Case Management
- Role Modeling
- Problem-Solver
- Activity Planning
- Resolution-Oriented
Languages
Somali
Native/ Bilingual
English
Native/ Bilingual
Arabic
Limited
Swahili
Limited
Timeline
Resident Assistant
Presbyterian Homes
10.2023 - Current
Personal Care Assistant
Twin Home Health Care
05.2020 - 10.2023
Sales Associate
Bath & Body Works
11.2019 - 01.2020
Barista
Dunkin' Donuts
09.2018 - 04.2019
Sales Associate
Marshalls
04.2018 - 08.2018
Business Management
Rasmussen University
High School Diploma -
Edina Senior High School