Hassanatou Bah
5B Old Hickory Drive ,NY
Summary
Dynamic and dedicated professional with a strong background in customer service at Salma Cuisine. Proven ability to resolve issues effectively while maintaining a balanced cash drawer. Skilled in inventory management and conflict resolution, consistently enhancing customer satisfaction and loyalty through attentive service and product knowledge.
Overview
2026
2026
years of professional experience
Work History
Cashier
Salma Cuisine
2024 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced daily sales reports.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in inventory management, ensuring product availability and proper stock levels.
Car Wash Attendant
Barry and Family LLC Carwash
2023 - 2024
- Operated high-pressure washing equipment to ensure thorough vehicle cleaning.
- Applied wax and polish treatments to enhance vehicle appearance and protection.
- Maintained cleanliness and organization of work area, optimizing workflow efficiency.
- Assisted customers with service selections, providing knowledgeable recommendations.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Greeted customers and assessed needs to recommend suitable car wash services.
- Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
- Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
- Achieved customer satisfaction by providing high-quality professional service.
- Enhanced customer satisfaction by delivering efficient and thorough car wash services.
- Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
- Demonstrated attention to detail while performing various tasks such as prepping cars, operating machinery, and applying cleaning solutions.
- Adhered to all safety protocols, reducing the risk of accidents and injuries on site.
- Kept customer areas clean and tidy to maintain professional, hygienic standards.
- Maintained a clean and organized work environment, ensuring the safety of customers and employees.
- Optimized workflow by rotating between different roles within the car wash process as needed.
- Cleaned and polished vehicle interiors and exteriors to high standards.
- Assisted in training new staff members on proper car wash techniques and procedures.
- Collaborated with team members to streamline processes and improve overall efficiency.
- Recognized for punctuality and reliability, consistently arriving prepared for scheduled shifts even during peak business hours.
- Completed daily operational paperwork, order records and payment receipts for up-to-date documentation.
- Managed inventory levels for car wash supplies, ensuring adequate stock at all times.
- Handled cash transactions efficiently, balancing daily receipts accurately at the end of each shift.
Education
High School Diploma -
Lycee Bonfi
CONAKRY,GUINEA Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Attention to detail
- Inventory management
- Complex Problem-solving
- Issue resolution
- Refunds and exchanges
- Product knowledge
- Conflict resolution
- Product restocking
- Order packaging
- Sales expertise
- Decision making aptitude
- Daily reporting
- Loyalty program promotion
Languages
French
Full Professional
English
Elementary
Timeline
Cashier
Salma Cuisine
2024 - Current
Car Wash Attendant
Barry and Family LLC Carwash
2023 - 2024
High School Diploma -
Lycee Bonfi