Hassine Boubaker
Miami,FL
Summary
Proven track record of excellence across diverse roles, from a dedicated Server at JW Marriott to a dynamic Management Trainee Intern and a leadership-oriented Soccer Player. Leveraged exceptional customer service and sales expertise to enhance guest experiences and contribute to team success. Demonstrated strong work ethic and interpersonal skills, achieving significant improvements in customer satisfaction and team performance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
JW Marriott
Miami, FL
09.2023 - 02.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Management Trainee Intern
Pristini School of AI
Tunisia Sousse
06.2022 - 08.2022
- Strengthened interpersonal skills through daily interactions with team members, clients, and vendors.
- Participated in employee training sessions to further develop professional skillset and adaptability within the workplace.
- Boosted customer satisfaction levels by actively addressing concerns and providing prompt resolutions.
- Assisted HR department in recruitment activities such as candidate screening, interviews scheduling, onboarding new employees.
- Collaborated with cross-functional teams for seamless execution of various projects and initiatives.
- Contributed to sales growth by supporting marketing campaigns, lead generation activities, and client presentations.
Soccer Player
Sousse ESS
Tunisia Sousse
01.2017 - 09.2021
- Maintained strong mental focus under pressure situations, enabling successful execution of crucial plays during games.
- Improved techniques and form by training consistently.
- Attended all practices on time with positive demeanor and willingness to work hard.
- Maintained drive and determination to obtain personal and team objectives and goals.
- Maintained attitude of coachability and adaptability to handle any challenge.
- Fostered positive relationships with teammates, resulting in improved communication on the field.
- Developed leadership skills through serving as team captain or co-captain during multiple seasons.
- Provided constructive feedback to teammates following games, aiding in their personal development as soccer players.
Education
High School Diploma - Business Economics
Lycée Salem Ben Hmida
Tunisia Sousse 05.2023
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Hospitality service expertise
- Sales expertise
Certification
High school diploma
Excellent Soccer player diploma
Languages
Arabic
Native or Bilingual
French
Professional Working
English
Native or Bilingual
Timeline
Server
JW Marriott
09.2023 - 02.2024
Management Trainee Intern
Pristini School of AI
06.2022 - 08.2022
Soccer Player
Sousse ESS
01.2017 - 09.2021
High School Diploma - Business Economics
Lycée Salem Ben Hmida