Hattie Hossfeld
Summary
dynamic goal oriented team leader. that is extremely eager to learn new skill and accel in new arias.
Overview
1
1
year of professional experience
Work History
Barista Shift Supervisor
Innominate Coffee House
05.2023 - 05.2024
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
Front of House Worker
Chick Fill A
01.2023 - 04.2023
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean and organized front-of-house area.
- Developed rapport with regular customers, fostering strong relationships that encouraged repeat business.
- Streamlined order processing for increased efficiency by quickly and accurately entering orders into the POS system.
- Handled guest complaints professionally, resolving issues swiftly to maintain customer satisfaction levels.
- Contributed to positive team dynamics by working collaboratively with fellow staff members to ensure seamless service delivery.
Education
No Degree -
Tongue River High School
Dayton Wyoming 05.2026
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Strategic Planning
- Customer Relationship Management (CRM)
- Performance Management
- learning quickly
- adapting and overcoming chalenges
leather working
I injoy making leather peaces for my self and occasionally sell them. A pair of spur stapes that I made where picked to go to the governors mansion.
Timeline
Barista Shift Supervisor
Innominate Coffee House
05.2023 - 05.2024
Front of House Worker
Chick Fill A
01.2023 - 04.2023
No Degree -
Tongue River High School