Hattie Patterson
Kirkland,WA
Summary
I am a well-organized and dependable employee, who is passionate about the work that I do. I am successful at working independently or in teams to achieve goals, and I bring a positive attitude to wherever I work. I am willing to take on added responsibilities to meet all of my employer's goals. I can keep track of items within a work place and maintain cleanliness. I have been working independently to identify and preserve plant specimens to create a personal Herbarium, and have been enthusiastic to find a job that suits my personal and professional goals.
Overview
4
4
years of professional experience
Work History
Sales Associate
Sun Valley Garden Center
05.2021 - 09.2021
- Informed customers on the care and maintenance of plants, trees, and other landscape requirements.
- Assisted customers in carrying soil, mulch, and other amenities to their vehicles. Capable of lifting 50 lbs or more
- Provided daily watering for plants on the sales floor
- Operated POS system and helped customers finalize their sales.
- Worked in restocking, reorganizing, and adding new merchandise, plants, and trees.
- Identified plants and trees
- Engaged with customers in a way that
- Helped customers locate products and checked store systems for merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Sales Associate
The Wildflower Idaho
06.2017 - 08.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges, and refunds per store policy.
- Proficiently operated POS system, as well as unboxing and adding new merchandise to the system.
- Worked independently as the only associate on the floor most days.
Education
Western Washington University
Bellingham, WAWhatcom Community College
Bellingham, WABachelor of Science - Herbalism
Bastyr University
Kenmore, WA06.2025
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Ability to Identify Plants
- Excellent people skills
- Reliable and punctual
- Flexible Schedule
- Merchandising knowledge
- Inventory Tracking
Herbarium Pressining
I have created my own Herbarium press, using high-quality techniques to create a professional-quality press. By using this press, I have begun collecting sample specimens to press and frame to preserve for identification purposes. I have thoroughly enjoyed creating artistic samples to gift to friends and family, as well as save for my personal portfolio.
Timeline
Sales Associate
Sun Valley Garden Center
05.2021 - 09.2021
Sales Associate
The Wildflower Idaho
06.2017 - 08.2021
Western Washington University
Whatcom Community College
Bachelor of Science - Herbalism
Bastyr University
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