Summary
Work History
Education
Skills
Timeline
Generic

Hau Cing

Bowling Green,KY

Summary

Dynamic and dedicated professional with a strong background in customer service at JCPenney. Proven ability to resolve issues efficiently while maintaining a balanced cash drawer. Recognized for exceptional communication and teamwork skills, consistently delivering customer satisfaction and fostering loyalty through patience and empathy. Committed to excellence in every interaction.

Work History

Cashier

JCPenney
09.2022 - 01.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.

Education

Associate of Applied Science - Engineering

Southcentral Kentucky Community And Technical College
Bowling Green, KY
05-2027

High School Diploma -

Geo Internation HS
Bowling Green, KY
05-2023

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Customer service excellence
  • Team collaboration
  • Reliability and punctuality
  • Issue resolution
  • Professionalism and courtesy

Timeline

Cashier

JCPenney
09.2022 - 01.2023

Associate of Applied Science - Engineering

Southcentral Kentucky Community And Technical College

High School Diploma -

Geo Internation HS