Havyn Macias
Anderson,United States (+1)
Summary
Motivated individual with engaging personality and flexible approach. Upbeat and friendly with the ability to anticipate customer needs to facilitate an enjoyable dining experiences.
Overview
3
3
years of professional experience
Work History
Server
Marker 244
2022.11 - 2024.01
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Competitive Gymnastics Coach
The Foundry
2022.06 - 2024.01
- Maintained a safe training environment by adhering to safety guidelines and regularly inspecting equipment for wear or damage.
- Mentored assistant coaches in coaching philosophy implementation fostering consistency across all levels of competitive gymnastics instruction.
- Contributed to overall program development by participating in strategy meetings with other coaches and gym leadership teams.
- Improved athlete flexibility with targeted stretching routines, leading to enhanced execution during performances.
- Promoted physical fitness and injury prevention by educating athletes on proper stretching, conditioning exercises, and nutrition habits.
- Developed strong relationships with parents, ensuring open communication channels for discussing their child''s progress and any concerns.
- Evaluated gymnast progress regularly, providing constructive feedback to improve skills and performance levels.
- Collaborated with other coaches to design comprehensive training plans that addressed the needs of each gymnast.
- Established clear expectations for behavior during practices, competitions, and team events to promote professionalism amongst athletes.
Hostess
Brodys Bar And Grill
2021.05 - 2022.05
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
Education
Bachelor of Science - Biology
Clemson University
Clemson, SC06.2027
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Memory retention
- High-volume dining
Timeline
Server
Marker 244
2022.11 - 2024.01
Competitive Gymnastics Coach
The Foundry
2022.06 - 2024.01
Hostess
Brodys Bar And Grill
2021.05 - 2022.05
Bachelor of Science - Biology
Clemson University
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