Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Haydee C. Ramos

Purcell

Summary

Dedicated and compassionate healthcare professional with over 5 years of combined experience in medical reception, patient care, and physical therapy support. Proven ability to adapt quickly, handle sensitive information, and contribute to clinical operations through patient intake, lab handling, and therapy support. Seeking to continue growth in a supportive healthcare setting.

Overview

11
11
years of professional experience

Work History

Medical Assistant / Medical Receptionist

South Central Medical Resource Center
Lindsay
07.2023 - 07.2025
  • Promoted from front desk receptionist to medical assistant within the same facility
  • Gained hands-on experience drawing labs, preparing specimens, and managing patient flow
  • Assisted in patient check-in, insurance verification, and appointment scheduling
  • Handled clinical documentation and maintained confidentiality of medical records

Stay-at-Home Parent

07.2017 - 07.2023
  • Took time off to care for a growing family
  • Developed strong time management, multitasking, and problem-solving skills

Physical Therapy Technician / Medical Receptionist

The Broadway Clinic
Oklahoma City
03.2014 - 07.2017
  • Began as a medical receptionist, managing patient intake, scheduling, and front desk operations
  • Trained and transitioned into a physical therapy technician role, assisting therapists with patient exercises and equipment setup
  • Supported therapists in maintaining patient charts and therapy progress notes

Education

Phlebotomy Course -

Francis Tuttle Technology Center
Oklahoma City, Oklahoma
11-2015

Skills

  • Patient Scheduling & EMR
  • Phlebotomy & Specimen Handling
  • Front Desk Operations
  • HIPAA Compliance
  • Medical Terminology
  • Interpersonal & Communication Skills

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Medical Assistant / Medical Receptionist

South Central Medical Resource Center
07.2023 - 07.2025

Stay-at-Home Parent

07.2017 - 07.2023

Physical Therapy Technician / Medical Receptionist

The Broadway Clinic
03.2014 - 07.2017

Phlebotomy Course -

Francis Tuttle Technology Center