Hayden Bissell
O'Fallon,MO
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
4
4
years of professional experience
Work History
Salon Director
Palm Beach Tan
03.2021 - Current
- Oversaw salon employee performance, facility cleanliness, and sales.
- Achieved personal sales goals by upselling products to meet individual needs.
- Recruited and hired salon personnel bringing expertise, enthusiasm and talent to business.
- Conducted employee performance assessments and provided feedback that would help workers reach monthly goals.
- Streamlined salon operations with efficient scheduling, budgeting, and inventory management.
Swim Instructor
Foss Swim School
08.2020 - 12.2020
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
- Provided positive reinforcement and motivation to increase student confidence and performance.
Education
No Degree - Elementary Education
Lindenwood University
Saint Charles, MOHigh School Diploma -
Francis Howell High School
Saint Charles, MO05.2020
Skills
- Customer Satisfaction
- Customer interaction
- Customer Service
- Opening and closing duties
- Commitment to quality and service
- Employee Training
Timeline
Salon Director
Palm Beach Tan
03.2021 - Current
Swim Instructor
Foss Swim School
08.2020 - 12.2020
No Degree - Elementary Education
Lindenwood University
High School Diploma -
Francis Howell High School
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