Summary
Overview
Work History
Education
Skills
Timeline
Generic

Julie Cochran- Sanchez

Memphis, TN,TN

Summary

I have been with Assisted Living and Memory Care for 6 years now with a proven track record at HarborChase now StoryPoint Senior Living in Germantown, excelling in managing salon operations and compliance.

Hired as a manager, I have worked in every aspect of our entire community. I have worn many hats in our community. My chief goal is to please the residents in every way possible. I often tell people that you must have the "heart" for this field to be with us. It is the most fulfilling job I've ever had but also comes with challenges. Honestly, I feel like I have a whole lot of substitute parents now.


Renowned for enhancing client satisfaction through exceptional service and relationship building. Skilled in scheduling and problem-solving, I foster a thriving environment that prioritizes quality and community engagement. Good listening skills with residents and their families. Problem solving for community improvement with team members.

Overview

2026
2026
years of professional experience

Work History

Salon Director

StoryPoint Senior Living Germantown
01.2023 - Current
  • Ensured compliance with health regulations within the salon premises while maintaining team management among staff members.
  • Streamlined salon operations with efficient scheduling, budgeting, and personal Resident assistance.
  • Boosted community by not only managing the Salon but also helped out with Activities, Dining, Parties, Entertainment, Exercise, and constant Residential Care.

Salon Director

Harbor Chase Germantown
06.2019 - 2023

Exact same position as HarborChase.

StoryPoint bought out HarborChase in Memphis at both locations.

Salon Stylist

Styling Castle
2017 - 2021

Senior Stylist at full service salon.

  • Delivered exceptional customer service, resulting in increased repeat clientele and positive salon reviews.
  • Developed strong client relationships through effective communication and active listening skills, fostering trust and loyalty.
  • Adhered to salon policies and procedures, ensuring a consistent and professional customer experience for all clients.
  • Participated in continuing education workshops and industry events to further develop technical skills and stay current with evolving trends.

Education

Court Reporting/ English, Computer Skills

Memphis State Tech
Memphis, TN
1992

Court Reporting

Franklin College of Court Reporting
New Orleans, LA
01-1991

Certified Cosmetologist -

Lockworks Academy of Hairdressing
Baton Rouge, LA
1988

High School Diploma -

Broadmoor Senior High
Baton Rouge, LA
1986

Skills

  • Salon safety and security
  • Customer satisfaction
  • Opening and closing duties
  • Customer interaction
  • Relationship building
  • Salon maintenance
  • Salon operations
  • Customer service
  • Problem-solving skills
  • Decision-making skills
  • Commitment to quality and service
  • Client satisfaction
  • Advanced interpersonal skills
  • Client relations
  • Employee relations
  • Scheduling

Timeline

Salon Director

StoryPoint Senior Living Germantown
01.2023 - Current

Salon Director

Harbor Chase Germantown
06.2019 - 2023

Salon Stylist

Styling Castle
2017 - 2021

Court Reporting/ English, Computer Skills

Memphis State Tech

Court Reporting

Franklin College of Court Reporting

Certified Cosmetologist -

Lockworks Academy of Hairdressing

High School Diploma -

Broadmoor Senior High
Julie Cochran- Sanchez