Summer Moretz
Clemmons,NC
Summary
Accomplished Salon Director at Sun Tan City, adept in employee development and customer satisfaction. Excelled in boosting revenue through innovative marketing and a successful referral program. Proven track record in recruitment, mentoring in upselling techniques, and enhancing client loyalty. Skilled in decision-making and employee training, significantly fostering business growth and team performance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Salon Director
Sun Tan City
07.2019 - Current
- Conducted employee performance assessments and provided feedback that would help workers reach monthly goals.
- Recruited and hired salon personnel bringing expertise, enthusiasm and talent to business.
- Boosted revenue by developing innovative marketing strategies and promotional events for the salon.
- Increased client loyalty by implementing a successful referral program and personalized incentives.
- Conducted regular performance evaluations for staff members, providing constructive feedback to foster growth.
- Mentored salon employees in upselling techniques and tried-and-true marketing methods to enhance service and boost sales opportunities.
Dance Instructor
CG&D Company
07.2016 - Current
- Planned routines for recitals and performances.
- Fostered a supportive learning environment by promoting positive reinforcement and constructive feedback.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Worked in team-based environment to uphold quality and continuity of service to clients.
- Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions.
- Implemented injury prevention strategies during warm-ups and cool-downs, ensuring safe practice for all participants.
- Offered one-on-one instruction to students by appointment.
Key Manager
Applbees
07.2017 - 07.2024
- Counted registers and cleaned and secured shop at end of shift.
- Maintained high levels of employee engagement through open communication channels and creating a supportive work environment.
- Assisted with scheduling, interviewing, and other administrative tasks to boost success successful store.
- Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
- Spearheaded marketing efforts that increased brand awareness among target demographics leading to higher sales figures.
- Facilitated regular performance evaluations for staff members, providing constructive feedback on areas of strength or weakness as well as opportunities for growth.
Education
Diploma -
Johnson County High School
Mountain City, TN05.2018
Skills
- Customer Satisfaction
- Opening and closing duties
- Customer interaction
- Salon safety and security
- Creative vision
- Employee Training
- Scheduling Coordination
- Employee Coaching
- Customer Service
- Decision-making skills
Certification
Cosmetology License
Timeline
Salon Director
Sun Tan City
07.2019 - Current
Key Manager
Applbees
07.2017 - 07.2024
Dance Instructor
CG&D Company
07.2016 - Current
Diploma -
Johnson County High School
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