Hayden Carter
Anna,IL
Summary
Board-certified Pharmacy Technician bringing several years of experience in filling prescriptions with expert accuracy, building relationships with customers and promoting teamwork within pharmacy settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Walgreens
Anna, IL
04.2021 - Current
- Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
- Entered prescription information into computer databases.
- Processed insurance claims and handled billing inquiries to ensure customer satisfaction.
- Received verbal prescriptions from physicians or nurse practitioners via telephone, fax or electronic means.
- Interpreted and processed medication orders under supervision of pharmacist.
- Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
Pharmacy Technician
Walgreens
Anna, IL
12.2019 - 03.2021
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Prepared and processed medical insurance claim forms and records.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Assisted pharmacists in filling prescription orders accurately and efficiently.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Operated cash registers to accept payments from customers.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
Cashier
Walgreens
Anna, IL
05.2018 - 12.2019
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Helped customers find specific products, answered questions, and offered product advice.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Education
Associate of Arts - General Studies
Shawnee Community College
Ullin, IL12-2021
Some College (No Degree) -
Sothern Illinois Univerity
Carbondale, ILSome College (No Degree) -
Southeast Missouri State University
Cape Girardeau, MOSkills
- Pharmacy operations
- Patient confidentiality
- Manual and automated medication dispensing
- Workflow optimization
- Billing and coding
- Pharmacy and customer records management
- Drug storage procedures
- Problem-solving skills
Certification
Pharmacy Technician - 10/08/2019 License Number 049268331
Certified Pharmacy Technician - 4/1/2021 Certification Number 30159907
Timeline
Certified Pharmacy Technician
Walgreens
04.2021 - Current
Pharmacy Technician
Walgreens
12.2019 - 03.2021
Cashier
Walgreens
05.2018 - 12.2019
Associate of Arts - General Studies
Shawnee Community College
Some College (No Degree) -
Sothern Illinois Univerity
Some College (No Degree) -
Southeast Missouri State University
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