Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hayden Casper

Wauconda,IL

Summary

Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads.

Overview

7
7
years of professional experience

Work History

Customer Service Representative

Pet Supplies Plus
Wauconda, Illinois
09.2024 - Current
  • Organized storage areas for efficient use of space.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Provided accurate information about products and services to customers.

Management Assistant

Advanced Auto Parts
Wauconda, IL
09.2023 - 10.2024
  • Assisted in the development and implementation of office policies and procedures.
  • Ensured adherence to all closing procedures and policies.
  • Ensured the store was opened according to all procedures and policies.
  • Answered phone calls from vendors regarding orders or other inquiries.
  • Assisted buyers in selecting appropriate products based on their needs.
  • Resolved customer complaints promptly and efficiently.

Parts Delivery Driver

AutoZone
Normal, Illinois
08.2022 - 08.2023
  • Inspected vehicles for mechanical items and safety issues prior to loading.
  • Managed time effectively to ensure deliveries are made according to schedule.
  • Communicated with customers regarding orders, returns, and exchanges.
  • Provided assistance unloading parts at customer locations when necessary.
  • Followed all safety regulations while operating company vehicle.
  • Delivered parts to customers in a timely manner.

Customer Service Cashier

Rogan's Shoes
Mundelein, Illinois
04.2018 - 07.2022
  • Processed credit card, gift certificate payments in electronic computer systems.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Greeted customers promptly and responded to questions.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.

Education

High School Diploma -

Wauconda High School
Wauconda, Illinois
05-2021

Skills

  • Delivery scheduling
  • Inventory cycle counting
  • Product restocking
  • Complaint resolution
  • Product knowledge
  • Order fulfillment
  • Equipment operation
  • Team collaboration
  • Attention to detail
  • Loading and unloading
  • Order picking and processing
  • Material handling
  • Labeling and sorting
  • Pallet jacks
  • Able to lift and carry 75 lbs

Timeline

Customer Service Representative

Pet Supplies Plus
09.2024 - Current

Management Assistant

Advanced Auto Parts
09.2023 - 10.2024

Parts Delivery Driver

AutoZone
08.2022 - 08.2023

Customer Service Cashier

Rogan's Shoes
04.2018 - 07.2022

High School Diploma -

Wauconda High School

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