Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Hayden Evans

Santa Fe

Summary

Dynamic Industrial Account Manager with a proven track record, excelling in account management and relationship building. Enhanced client satisfaction through strategic planning and exceptional customer service, achieving high retention rates. Skilled in problem resolution and teamwork, driving success in diverse portfolios while anticipating client needs effectively.

Experienced with client relationship management, enhancing customer satisfaction through personalized service and strategic account planning. Utilizes negotiation and conflict resolution skills to maintain and renew client contracts, ensuring alignment with business objectives. Track record of leveraging analytical insights to drive client retention and business development.

Overview

3
3
years of professional experience

Work History

Industrial Account Manager

4-Horn
06.2024 - Current
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.

Territory Sales Representative

Herc Rentals
08.2022 - 05.2024
  • Organized successful promotional events within the territory that drove brand awareness and generated new leads for the company.
  • Enhanced product knowledge among customers by conducting informative presentations and demonstrations.
  • Maintained a thorough understanding of industry trends and market dynamics, enabling informed decision-making regarding sales strategies.
  • Boosted sales in assigned territory by developing and maintaining strong relationships with key clients.

Graduate Assistant Coach

Southwestern Assemblies of God University
12.2021 - 08.2022
  • Assisted head coach in planning and executing daily practice sessions for improved skill development.
  • Implemented effective time management skills to balance coaching responsibilities with graduate coursework demands.
  • Organized fundraising events to support team expenses, securing necessary financial resources for the season.
  • Conducted thorough game analysis, identifying areas of improvement and adapting coaching methods accordingly.

Education

MBA - Business Administration

Southwestern Assemblies of God University
Waxahachie, TX
12-2025

Bachelor of Science - Marketing

Southwestern Assemblies of God University
Waxahachie, TX
12-2020

Skills

  • Account management
  • Customer service
  • Teamwork and collaboration
  • Goal oriented
  • Strategic planning
  • Relationship building

Accomplishments

2023: Newcomer Salesperson of the year


Collegiate:

All-American Offensive Lineman

Vice President Shelter Ministry


Timeline

Industrial Account Manager

4-Horn
06.2024 - Current

Territory Sales Representative

Herc Rentals
08.2022 - 05.2024

Graduate Assistant Coach

Southwestern Assemblies of God University
12.2021 - 08.2022

MBA - Business Administration

Southwestern Assemblies of God University

Bachelor of Science - Marketing

Southwestern Assemblies of God University

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