Matthew Bell
Cullman,AL
Summary
Reliable Industrial Account Manager with a proven track record at Sand Mountain Recycling, enhancing client satisfaction and retention through exceptional customer service and strong relationship-building. Skilled in account management and client relations, adept at equipment maintenance, and a salvage for max profit expert. Achieved a high client retention rate by effectively resolving escalated issues and anticipating client needs.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Industrial Account Manager
Sand Mountain Recycling
07.2010 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Education
Associate of Applied Science - Hvac & Refrigeration
Wallace State
Hanceville, AL05.2025
Associate of Applied Science - Paralegal
Wallace State
Hanceville, AL05.2005
Skills
- Account Management
- Customer Service
- Teamwork and Collaboration
- Client Relations
- equipment operator
- equipment maintenance
- parts changer
- hot shot driver
- proficient in most tools
- salvage for max profit expert
- salvage demolition expert
- residential plumbing
Certification
EPA 608
OSHA 10
nc3 electric motor
HVAC excellence Gas Heat
Timeline
Industrial Account Manager
Sand Mountain Recycling
07.2010 - Current
Associate of Applied Science - Hvac & Refrigeration
Wallace State
Associate of Applied Science - Paralegal
Wallace State
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