Hayden Fields
Cedar City
Summary
Dynamic sales associate with proven expertise at T-Mobile, excelling in customer service and problem-solving. Recognized for enhancing customer engagement and efficiently processing transactions. Strong teamwork skills complemented by hands-on experience in maintenance and operations from the Marine Corps, ensuring reliability and operational excellence in diverse environments.
Overview
7
7
years of professional experience
Work History
Sales Associate
T-Mobile
02.2025 - 10.2025
- Assisted customers with product selection and service inquiries.
- Demonstrated product features and benefits to enhance customer engagement.
- Processed transactions efficiently using point-of-sale systems.
- Maintained knowledge of promotions, plans, and services to provide accurate information.
- Handled customer complaints and resolved issues effectively to ensure a positive customer experience.
- Participated in training sessions to enhance product knowledge and sales techniques.
Sales Associate
Dollar Tree Distribution Center
09.2024 - 01.2025
- Organized merchandise displays to promote new products and increase visibility.
- Managed returns, exchanges, and refunds in accordance with store policy.
- Assisted customers in locating products and verified the store system for merchandise availability at other locations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Assistant Handyman
A2Z Services
09.2021 - 08.2024
- Assisted in routine maintenance tasks, ensuring operational efficiency across various projects.
- Coordinated with team members to streamline workflow and improve task execution.
- Conducted repairs on plumbing and electrical systems, enhancing facility functionality.
- Utilized power tools and equipment safely, adhering to industry safety standards.
- Implemented preventive maintenance schedules, reducing downtime and improving service reliability.
- Developed solutions for complex repair issues, contributing to enhanced customer satisfaction.
M1A1 Abrams Tank Crewman
United States Marine Corps
06.2018 - 07.2021
- Operated M1A1 Abrams tank during live-fire exercises, ensuring crew safety and operational readiness.
- Conducted preventive maintenance checks on vehicle systems to enhance reliability and performance.
- Collaborated with team members to execute tactical maneuvers in diverse combat scenarios.
- Trained junior crewmen on equipment operation and safety protocols, fostering a culture of excellence.
- Led debriefing sessions post-exercises to identify areas of improvement and optimize future performance.
- Navigated challenging terrain effectively, allowing for efficient movement during time-sensitive operations.
Education
Bachelor of Science - Aviation
Southern Utah University
Cedar City, UT04-2026
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Reliable and punctual
Timeline
Sales Associate
T-Mobile
02.2025 - 10.2025
Sales Associate
Dollar Tree Distribution Center
09.2024 - 01.2025
Assistant Handyman
A2Z Services
09.2021 - 08.2024
M1A1 Abrams Tank Crewman
United States Marine Corps
06.2018 - 07.2021
Bachelor of Science - Aviation
Southern Utah University