Hayden Fisher
MJR Digital Cinemas
Waterford,MI
3
years of professional experience
Results-driven supervisor with expertise in customer service and problem resolution. Proven ability to lead teams and ensure efficient operations while maintaining high standards of workplace safety and policy enforcement.
Work History
Multi-Department Supervisor
3 Years 3 Months- Managed daily operations to promote an efficient workflow among team members.
- Trained and mentored new staff on operational procedures and customer service standards.
- Monitored inventory levels, ensuring adequate supplies for daily operations and screenings.
- Resolved customer inquiries and complaints effectively, maintaining a positive guest experience.
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Managed team of 4-10 employees, delegated tasks and held each employee accountable for completing assignments.
- Assigned tasks and established work schedules to staff to cover operational needs.
- Handled cash register, returns, and refunds.
Education
High School Diploma
Skills
POS systems operations
Stock management
Operational compliance
Transaction oversight
Staff supervision
Time management
Team accountability
Customer service
Customer relations
Call handling
Conflict resolution
Problem-solving
Timeline
Multi-Department Supervisor
MJR Digital Cinemas
05.2023 - CurrentRead More
Waterford Kettering High School
High School Diploma
Read More