Hayden Flynn

As a front desk clerk, I understand that I carry the responsibility of being a representative of Stafford's Hospitality and any place I take my skills. I pride myself on being the first impression people make of my work, and I take care to address their needs in a thoughtful and diligent manner, offering helpful alternatives and swift resolutions to their issues. On top of being adept with communicating with patrons via telephone, I excel at face-to-face conversation and can confidently make any individual feel welcome. I possess strong communication and interpersonal skills, those which are necessary to provide exceptional service and address whatever needs anyone may have. Aside from tasks involving patrons, I regularly organize end-of-the-day reports regarding transactions and purchases so that the property can conduct its nightly audit. Furthermore, I understand the importance of maintaining and organized and clean working environment. Not solely due to presentation, but to ensure efficiency in the workplace. Lastly, and above all, I am a team player that is willing to learn new skills and work diligently with practically anyone I'm paired with.

• Eagle Scout [December, 2019]