Summary
Overview
Work History
Education
Skills
Timeline
Hayden Gardner

Hayden Gardner

Server
Salt Lake City,UT

Summary

Detail-oriented, dependable team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Server

The brickyard bar
Salt Lake City, UT
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Server

Texas Roadhouse
05.2021 - 04.2023
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Increased sales significantly by upselling higher-end products to customers.
  • Cultivated warm relationships with regular customers.
  • Served food and beverages promptly with focused attention to customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Laborer

D&J Excavation
06.2017 - 09.2021
  • Managed safe and efficient use of tools and equipment on construction sites.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Used variety of hand and power tools to complete tasks.
  • Assisted in digging, trenching and backfilling trenches and foundations.
  • Mixed and poured concrete for variety of projects.
  • Provided labor support to carpenters, masons and other skilled trades.
  • Utilized construction tools and machinery to effectively complete job site projects.
  • Worked alongside team to accomplish work goals according to schedule.

Hairstylist

Serenity Salon
02.2021 - 02.2022
  • Answered phone calls and emails to schedule client appointments.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Offered professional cuts, color services and extensions to salon customers.

Server

Rib City
03.2019 - 01.2020
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Answered customers' questions, recommended items, and recorded order information.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Education

Civil Engineering

Colorado Mesa University, Grand Junction, CO
  • Colorado oil and gas Scholarship Recipient

Cosmetology License -

The Salon Professional Academy , Grand Junction, CO
02.2021

High School -

Grand Valley High School, Parachute, CO
05.2018
  • Completed AP course in English literature, Government, Science, English composition
  • 3.9 GPA
  • Ranked in Top 10% of class
  • Extracurricular Activities: community service, soccer, leadership program( student council)
  • Honor Roll 2014-2018

Skills

  • Corrective Actions
  • Cool Under Pressure
  • Ability to Lift 30 Pounds
  • Willingness to Learn
  • Conflict and Complaint Resolution
  • Guest Satisfaction
  • Server Training
  • Natural Leadership
  • Workflow Coordination
  • Order Accuracy
  • Service Prioritization
  • Time Management
  • Issue Resolution
  • Food and Beverage Service
  • Guest Services
  • Cleanliness and Sanitation

Timeline

Server - Texas Roadhouse
05.2021 - 04.2023
Hairstylist - Serenity Salon
02.2021 - 02.2022
Server - Rib City
03.2019 - 01.2020
Laborer - D&J Excavation
06.2017 - 09.2021
Colorado Mesa University - , Civil Engineering
The Salon Professional Academy - Cosmetology License ,
Grand Valley High School - High School ,
Server - The brickyard bar

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