Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hayden Glover

Amarillo

Summary

Dynamic and results-driven professional with extensive experience at Pilot Flying J Travel Center, excelling in customer service and upselling techniques. Proven ability in cash register operations and employee retention strategies, fostering loyalty and satisfaction. Recognized for maintaining high standards of cleanliness and safety while achieving productivity goals in fast-paced environments.


Hardworking individual offering 10+ years supporting manufacturing needs. Successful working long hours in challenging environments, moving supplies, organizing products, and packaging shipments. Excellent history of working well with other team members and pitching in to help achieve team goals.


Well-qualified individual with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

8
8
years of professional experience

Work History

Deli Clerk

Pilot Flying J Travel Center
06.2024 - 06.2025
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Production Worker

Caviness Beef Packers
01.2024 - 06.2024
  • Resolved issues quickly to maintain productivity goals.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Organized work to meet demanding production goals.
  • Volunteered for additional assignments during peak work periods to keep tasks on schedule.

HR Clerk

Hereford Feed Yard
01.2023 - 01.2024
  • Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
  • Created job descriptions on boards for vacant jobs.

Cashier Team Lead, Maintenance

Pak A Sak
10.2020 - 01.2023
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Increased customer loyalty and retention.
  • Assisted customers by answering questions and fulfilling requests.
  • Covered Maintenance

Server, Cashier, Cook

K Bryants BBQ
01.2017 - 10.2020
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Served food and beverages promptly with focused attention to customer needs.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Education

High School Diploma -

Panhandle ISD
Panhandle, TX
10-2016

Skills

  • Register operations
  • Cooking
  • Shrink control
  • Equipment safety
  • Defect monitoring
  • Manufacturing support
  • Product packing
  • Batch production
  • Onboarding and orientation
  • Compensation analysis
  • Background checks
  • Employee retention strategies
  • Cashier training
  • Workflow coordination
  • Retail merchandising

Timeline

Deli Clerk

Pilot Flying J Travel Center
06.2024 - 06.2025

Production Worker

Caviness Beef Packers
01.2024 - 06.2024

HR Clerk

Hereford Feed Yard
01.2023 - 01.2024

Cashier Team Lead, Maintenance

Pak A Sak
10.2020 - 01.2023

Server, Cashier, Cook

K Bryants BBQ
01.2017 - 10.2020

High School Diploma -

Panhandle ISD