Hayden Howell
Clinton Township,MI
Summary
Dynamic professional with a proven track record at Jaguar Landrover Lakeside, excelling in customer engagement and relationship building. Recognized for boosting sales through exceptional service and active listening. Skilled in negotiation and networking, delivering tailored solutions that enhance client satisfaction and loyalty. Committed to fostering positive experiences and driving repeat business.
Experienced with identifying customer needs and providing tailored solutions. Utilizes effective sales strategies to close deals and increase client satisfaction. Track record of building strong client relationships and delivering consistent results.
Overview
8
8
years of professional experience
Work History
Salesperson
Jaguar Landrover Lakeside
Macomb, MI
10.2024 - Current
- Developed relationships with clients for increased loyalty and repeat business.
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Expanded customer base through targeted prospecting and networking efforts.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Negotiated contracts skillfully, securing favorable terms for both company and client.
Carpenter
Michigan Studs and Walls
Michigan
06.2021 - 11.2024
- Completed installations of building structures, trim, flooring, and cabinetry.
- Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
- Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.
- Demonstrated close attention to detail to verify quality and accuracy of work.
- Followed established job site safety regulations and maintained safe and clean work area.
- Read and interpreted blueprints to follow specifications of projects.
- Planned and executed work with proper tools and materials to maximize productivity.
Server
Texas Roadhouse Restaurant
Madison Heights
07.2020 - 05.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Server
Waltonwood Senior Living
Royal Oak, MI
01.2019 - 04.2021
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Associate
Little Ceasers Pizza
06.2019 - 06.2020
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Server
Banquet Hall
01.2017 - 02.2018
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
Lamphere High School
Madison Heights, MISkills
- Customer service
- Customer care
- Relationship building
- Customer relationship building
- Customer engagement
- Networking
- Active listening
Timeline
Salesperson
Jaguar Landrover Lakeside
10.2024 - Current
Carpenter
Michigan Studs and Walls
06.2021 - 11.2024
Server
Texas Roadhouse Restaurant
07.2020 - 05.2021
Associate
Little Ceasers Pizza
06.2019 - 06.2020
Server
Waltonwood Senior Living
01.2019 - 04.2021
Server
Banquet Hall
01.2017 - 02.2018
Lamphere High School