Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Hayden Jacques

Norman

Summary

Driven and meticulous Pharmacy Technician with a proven track record at United Drugs, enhancing pharmacy workflow and ensuring medication accuracy. Excelled as a Shift Leader at Chicken Express, mastering team collaboration and customer satisfaction. Skilled in confidentiality, HIPAA, and hygiene practices, demonstrating reliability and a results-driven approach. Skilled at managing supplies, cleaning work areas and monitoring safety concerns in the interests of children and team members. Familiar with managing housekeeping needs, maintaining documentation and planning different events.

Overview

5
5
years of professional experience

Work History

Pharmacy Technician

United Drugs
10.2021 - 03.2023
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

Shift Leader

Chicken Express
08.2018 - 10.2021
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enforced company policies and regulations with employees.

Education

High School Diploma -

Westmoore High School
Oklahoma City, OK
05.2021

Skills

  • Team Collaboration
  • Confidentiality and HIPAA
  • Answering customer questions
  • Hygiene practices
  • Reliable and punctual

Additional Information

I also have experience in child care service

I have work in VBS through my church and have worked in the nursery during our sermons Sunday morning

Have also babysat for family members throughout high school


Timeline

Pharmacy Technician

United Drugs
10.2021 - 03.2023

Shift Leader

Chicken Express
08.2018 - 10.2021

High School Diploma -

Westmoore High School
Hayden Jacques