Hayden Lazo
houston,TX
Summary
Dedicated Customer Service Professional skilled in multitasking and time management. Committed to delivering memorable customer experiences in fast-paced environments. Strong communication skills enhance operations and elevate customer satisfaction.
Overview
6
6
years of professional experience
Work History
Server
Ohayo Sushi
Webster, Texas
06.2021 - 08.2024
- Engaged customers to enhance dining experiences in fast-paced sushi restaurant.
- Engaged with customers to enhance their dining experience at the restaurant.
- Delivered exceptional customer service while upholding quality standards.
- Provided attentive customer service to maximize satisfaction.
- Maintained cleanliness and organization of dining areas and service stations to ensure efficiency.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Handled cash transactions and processed payments accurately and efficiently.
Stocker
Zip In Zip Out
Houston, Texas
01.2019 - 05.2021
- Stocked shelves efficiently, ensuring product availability for customers.
- Organized inventory to ensure easy access and efficient shopping experience.
- Assisted in unloading shipments, verifying product quantities upon receipt.
- Collaborated with team members to rotate stock and reduce waste.
- Monitored product displays for freshness and compliance with standards.
- Responded promptly to customer inquiries about product locations and availability.
- Maintained equipment cleanliness and reported maintenance issues.
- Restocked shelves with newly arrived products to maximize product visibility for customers.
- Faced products on shelves to enhance visibility and appeal. on shelves and displays to meet company policies.
- Provided customer service by answering questions about product location, price and availability.
- Organized storage areas for efficient use of space.
- Arranged merchandise attractively to increase customer engagement and drive sales.
- Verified pricing accuracy on shelves against invoices from vendors.
- Demonstrated great teamwork skills with staff members involved in production and transport.
Education
J Frank Dobie
10220 Blackhawk Blvd, Houston, TX 7708905-2021
Skills
- Customer service
- POS operations
- Cash handling
- Menu knowledge
- Food safety
- Inventory management
- Problem solving
- Multitasking and organization
- Detail orientation
- Team collaboration
- Communication skills
Timeline
Server
Ohayo Sushi
06.2021 - 08.2024
Stocker
Zip In Zip Out
01.2019 - 05.2021
J Frank Dobie