Hayden Logan
Pasadena,TX
Summary
Dependable and detail-oriented professional adept at quickly identifying and resolving operational issues, implementing new processes and providing exemplary customer service. Possesses excellent organizational, problem-solving, and communication skills.
Overview
7
7
years of professional experience
Work History
Operations Associate
Host Agency LLC
11.2021 - Current
- Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
- Negotiated favorable contract terms for clients, securing competitive rates and coverage options.
- Consistently met compliance requirements for the agency by promptly completing mandatory continuing education courses and staying current on industry regulations.
- Mentored junior agents within the team, sharing insights and best practices to support their professional growth and contributions to the agency's success.
Gunner's Mate
US Navy
05.2017 - 05.2021
- Operated and maintained over $100 million worth of serialized assets, weapons, machine guns, naval guns and artillery.
- Coordinated daily operations for team of 7 personnel and established goals for training programs.
- Identified parts and services to maintain Mark 41 Mod 0 Vertical Launching System equipment and provided timely solutions to continue operations.
- Mastered night and day combat techniques to protect against nuclear, biological and chemical weapons attacks.
Education
Associate of Arts - General Studies
San Jacinto College District
Pasadena, TX05.2024
Skills
- Policy reviews
- Verbal and written communication
- Key Performance Indicators
- Forecasting
- Customer Service
- Professional and mature
Timeline
Operations Associate
Host Agency LLC
11.2021 - Current
Gunner's Mate
US Navy
05.2017 - 05.2021
Associate of Arts - General Studies
San Jacinto College District
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