Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Shift Leader
Zero latency
West Chester, Ohio
09.2022 - 08.2024
Resolved customer complaints promptly and professionally.
Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
Handled customer inquiries in a timely manner, while providing accurate information regarding promotions.
Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
Performed basic maintenance tasks such as changing light bulbs or replacing broken equipment parts as needed.
Host
Pies and Pints
Liberty Center, Ohio
06.2021 - 10.2022
Served as point-of-contact for resolving guest complaints or special requests.
Assisted other departments when needed such as bussing tables or delivering food orders.
Resolved conflicts between customers when necessary.
Greeted guests upon arrival and provided them with menus.
Maintained cleanliness of lobby area, including wiping down tables and chairs.
Inspected dining areas for any damages or defects.