Hayden Matthews
Scranton,SC
Summary
Driven Crew Member with proven experience at Pelicans Snowballs, excelling in customer engagement and inventory management. Demonstrated ability to enhance customer service standards and improve team performance. Skilled in verbal communication and safety protocols, contributing to a positive and efficient work environment. Achieved significant improvements in customer satisfaction and operational efficiency.
Overview
1
1
year of professional experience
Work History
Crew Member
Pelicans Snowballs
03.2024 - 10.2024
- Cleaned and maintained all areas of restaurant to promote clean image.
- Prepared products following restaurant, health, and safety standards and procedures.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Operated cash register to ring up final bill and process various forms of payment.
- Trained new team members on procedures, customer service, and sales techniques.
Education
High School Diploma -
Lake City High School
Lake City, SC05.2024
Skills
- Inventory Restocking
- Menu Memorization
- Customer Service
- Customer Engagement
- Performance Improvement
- Verbal and written communication
- Supplies Monitoring and Restocking
- Time Management
- Integrity and Honesty
- Cleaning
- Safety
- Store Opening and Closing
Timeline
Crew Member
Pelicans Snowballs
03.2024 - 10.2024
High School Diploma -
Lake City High School
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