Summary
Overview
Work History
Education
Skills
Timeline
Generic

HAYDEN OLENEC

Columbia,Missouri

Summary

I'm pursuing a Business Administration degree at the University of Missouri and am nearing graduation. I've also worked at Hippos Columbia as a Lead Staff Manager, where I managed various tasks from sales initiatives and training to ensuring compliance and improving customer experience in a regulated sector. My team and I focused on presenting merchandise effectively to boost sales. By staying informed about products and trends, I offered valuable advice to customers and managed inventory closely. I also spent months as a budtender, so I have an exceptional understanding of the products. My academic background, combined with this practical experience, has equipped me with skills in business administration, sales strategies, and customer engagement in a challenging industry environment.

Overview

1
1
year of professional experience

Work History

Team Lead

Hippos Cannabis
04.2023 - 09.2023
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Adjusted equipment to meet different productivity levels.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Highest average cart at Hippos for first 2 months of employment, until I got moved up to Lead.

Bartender

Stadium Grill
10.2022 - 04.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Education

Some College (No Degree) - Marketing

University of Missouri
Columbia, MO

2021 -

University of Missouri Athletics Department

Fuller House
Hinsdale, IL

Hillgrove Tap
Western Springs, IL

Lyons Township High School South Campus
Western Springs, IL

Skills

  • Budteding experience
  • Dutchie Experience (POS and back office)
  • Operational Efficiency and Safety
  • Production Monitoring

Timeline

Team Lead

Hippos Cannabis
04.2023 - 09.2023

Bartender

Stadium Grill
10.2022 - 04.2023

Some College (No Degree) - Marketing

University of Missouri

2021 -

University of Missouri Athletics Department

Fuller House

Hillgrove Tap

Lyons Township High School South Campus
HAYDEN OLENEC