Dynamic manager with a strong background in supervising mobile detailing operations. Skilled in problem solving and team management, ensuring customer satisfaction and operational excellence. Committed to fostering a high-performing team through effective training and mentoring.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager
Getty Shine Mobile Detailing LLC
Gilford, New Hampshire
05.2021 - Current
Supervised daily operations of mobile detailing services across multiple client locations.
Coordinated schedules for detailing teams to ensure timely service delivery.
Ensure that the product my crew puts out meets expectations.
Talk to customers about questions or concerns that they may have.
Cash customers are out on their invoices.
Get to work early to prepare details.
Touch up details that need extra work, if things were missed.
Managed inventory of cleaning supplies and equipment for efficient operations.
Trained staff on best practices for vehicle care and customer interaction.
Coached, mentored and trained team members in order to improve their job performance.
Call firefighter
Tilton-Northfield Fire and EMS
Tilton, New Hampshire
04.2025 - 09.2025
Learned and practiced equipment operation and maintenance procedures.
Participated in emergency response drills and training exercises.
Maintained cleanliness and organization of fire station facilities and equipment.
Field Manager
Pearl Farms LLC
Loudon, New Hampshire
06.2018 - 09.2019
Supported staff training on safety protocols and operational procedures.
Coordinated schedules for planting, harvesting, and maintenance tasks.
Provided support in inventory management and tracking usage of resources.
Education
Bachelors in Business Management - Business
University of Southern Maine
Portland, ME
05-2024
Certificate of Completion of Law Enforcement Program - Law Enforcement
Huot Technical Center
Laconia, NH
06-2020
High School Diploma -
Belmont High School
Belmont NH
06-2020
Skills
Very good people person
Team management
Problem solving
Attention to detail
Effective communication
Safety compliance
Time management
Good work ethic and attitude
Affiliations
Avid fly fisherman
Certification
FEMA ICS 100c Introduction to Incident Command
FEMA ICS 700b An Introduction to the National Incident Management System
References
Marcus Larrowe (603)998-4960
John Getty (603)707-0293
Sean Valovaine (603)286-4781
Bill Clary (603)393-7982
Timeline
Call firefighter
Tilton-Northfield Fire and EMS
04.2025 - 09.2025
Manager
Getty Shine Mobile Detailing LLC
05.2021 - Current
Field Manager
Pearl Farms LLC
06.2018 - 09.2019
Bachelors in Business Management - Business
University of Southern Maine
Certificate of Completion of Law Enforcement Program - Law Enforcement