Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Hayden Shofner

Leavenworth,KS

Summary

Dynamic and results-driven professional with extensive experience at McDonald's, excelling in staff management and customer service. Proven track record in enhancing profitability through strategic planning and effective team leadership. Recognized for improving customer satisfaction by resolving issues promptly and fostering a motivated workforce.

Experienced with operational management and team leadership. Utilizes strong organizational skills to enhance productivity and customer satisfaction. Track record of implementing effective strategies for staff development and operational improvement.

Overview

4
4
years of professional experience

Work History

Assistant General Manager

McDonald's
04.2023 - Current
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.

Grill Manager

McDonald's
11.2022 - 04.2023
  • Assisted in hiring decisions by interviewing potential candidates, evaluating skills, experience, and fit for the team.
  • Increased overall restaurant profitability with cost-effective menu planning, pricing strategies, and vendor negotiations.
  • Ensured a safe and clean work environment by enforcing strict adherence to health and safety regulations.

Manager

McDonald's
11.2021 - 11.2022
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

GED -

Online
Online
09-2025

Skills

  • Staff management
  • Inventory control
  • Staff development
  • Food safety and sanitation
  • Employee scheduling
  • Strategic planning skill
  • Process improvements
  • Team leadership strength
  • Customer service
  • Staff hiring
  • Customer service management
  • Employee motivation

Accomplishments

  • Supervised team of 100 staff members at times.
  • Mcdonalds sent on my one year to there collage up in chicago. (HU)

Timeline

Assistant General Manager

McDonald's
04.2023 - Current

Grill Manager

McDonald's
11.2022 - 04.2023

Manager

McDonald's
11.2021 - 11.2022

GED -

Online

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Hayden Shofner