Front Desk Agent
Golden Nugget Hotel & Casino
Las Vegas
11.2024 - Current
- Assisted with check-in and check-out procedures for guests.
- Inputted guest information into computer system accurately and securely.
- Issued room keys and escort instructions to bellhops.
- Posted incidental charges to ledgers, manually or by using computers.
- Recorded guest comments or complaints, escalating to management for immediate resolution.
- Provided information about hotel amenities, services, and local attractions.
- Kept accurate records of guest transactions.
- Greeted, registered and assigned rooms to hotel or motel guests.
